Privacy Policy

At TheModa ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or use our services
• Subscribe to our newsletter or marketing communications
• Fill out forms or surveys on our website
• Contact us via email, phone, or other communication channels
• Participate in promotions, contests, or events
• Make a purchase or transaction

This information may include: name, email address, phone number, company name, job title, billing address, payment information, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clickstream data, referring URLs, search queries
• Cookies and Tracking Technologies: See our Cookie Policy for more information
• Location Data: General geographic location based on IP address

1.3 Information from Third Parties

We may receive information about you from third-party services, such as:

• Social media platforms when you connect your accounts
• Payment processors for transaction information
• Analytics providers and advertising partners
• Business partners and service providers

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services, process transactions, and fulfill your requests
• Communication: To respond to your inquiries, send you service-related notifications, and provide customer support
• Marketing: To send you promotional materials, newsletters, and other marketing communications (with your consent where required)
• Analytics: To analyze usage patterns, understand user preferences, and improve our website and services
• Security: To detect, prevent, and address security issues, fraud, and unauthorized access
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business operations, conduct research, and develop new products and services

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Hosting and cloud storage providers
• Payment processors
• Email service providers
• Analytics and marketing platforms
• Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Investigate fraud or security issues

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Portability

You have the right to access and receive a copy of your personal information in a structured, commonly used format.

5.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

5.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

5.4 Objection and Restriction

You have the right to object to processing of your personal information or request restriction of processing in certain circumstances.

5.5 Opt-Out

You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly. You may still receive service-related communications.

5.6 Cookies

You can manage your cookie preferences through your browser settings. See our Cookie Policy for more information.

To exercise these rights, please contact us at support@themoda.io. We will respond to your request within a reasonable timeframe.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

8. Children's Privacy

Our services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

12. Regional Privacy Rights

12.1 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information

12.2 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 5 above. Our legal basis for processing your personal information includes:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests